This document is an electronic record in terms of the Information Technology Act, 2000 and rules made there under as may be applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures. This document is published in accordance with the provisions of Information Technology Act, 2000 and the rules made there under that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of www.valensvirgo.com (“Valens Virgo”). Valens Virgo website has been licensed to SHN Industries (“We” or “Licensee”) by the licensor to facilitate Your (“You” or “Your”) online shopping of multi brand lingerie. We request you to carefully go through these terms of use (“Terms of Use”) before you decide to purchase any products from the Valens Virgo website. These Terms of Use apply to your visit to and your use of the Valens Virgo website to purchase the products irrespective of whether such use is through a computer or a mobile phone or any other similar device, as well as to all information and recommendations provided to you on the Valens Virgo website. By downloading or accessing the Valens Virgo website to avail our service, you irrevocably accept all the obligations stipulated in these Terms of Use and agree to abide by them. These Terms of Use supersede all previous oral and written terms and conditions (if any) communicated to you. Please read the terms carefully before using or accessing any material, information or services through the Valens Virgo website. Your use of the Valens Virgo website or the services provided by the Valens Virgo website shall signify your acceptance of the terms and your agreement to be legally bound by the same.
1.1 If you wish to purchase the products available on Valens Virgo, You will have to register on the website. To register on the Valens Virgo website, you will have to provide information such as your name, mobile number, address and create a username and password.
1.2 When you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer or mobile or other similar device to prevent unauthorized access to your account. We request you to safeguard your password and your account and make sure that others do not have access to it. It is your responsibility to keep your account information accurate.
1.3 We will try to make the Valens Virgo website error-free. Your access to the Valens Virgo website may be occasionally suspended or restricted to allow for repairs, maintenance, or for introduction of new facilities or services. However, we do not take responsibility for internet related issues at your end.
You confirm that you have read and fully understand the privacy policy of Valens Virgo in respect of the website. You further consent that the terms and contents of such privacy policy are acceptable to you.
3.1 Valens Virgo grants you a limited license to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it.
3.2 This right to access cannot be extended to include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.
3.3 You may not frame or use any framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Valens Virgo without express written consent or the Licensee. You may not use any metatags or any other ‘hidden text’ utilizing ‘Valens Virgo ‘or its affiliates names or trademarks without the express written consent of the Licensee. Any unauthorized use would lead to termination of the right to access granted by the Licensee
.3.4 You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the home page at Valens Virgo as long as the link does not portray the Licensee, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive manner. You may not use any Valens Virgo logo or other proprietary graphic or trademark as part of the link without the express written consent of the Licensee.
3.5 You must not use the Valens Virgo website in any way that causes, or may be likely to cause damage or impairment to the website or interrupt free access to it in any way. You must not use the Valens Virgo website to host, display, upload, modify, publish, transmit, update or share any information that:
(a) belongs to another person and to which the user does not have any right to;
(b) is grossly harmful, harassing, blasphemous defamatory obscene, pornographic, pedophilic, libelous, invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
(c) harm minors in any way;
(d) infringes any patent, trademark, copyright or other proprietary rights;
(e) violates any law for the time being in force;
(f) deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
(g) impersonate another person;
(h) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource; and
(i) threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
4.1 All content included on the Valens Virgo website, such as photographs, text, graphics, logos, button icons, images and software, is the property of the Licensee, its affiliates or its content suppliers.
4.2 The compilation of all content on this Valens Virgo website is the exclusive property of the Licensee.
4.3 All software used on this website is the property of Licensee or our software suppliers. You may not systematically extract and/or re-utilize parts of the contents of the Valens Virgo website without the Licensee’s express written consent. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (either once or a number of times) for re-utilization of any substantial parts of this website, without the Licensee’s express written consent
.4.4 You may not create and/or publish your own database that features substantial parts of this website (e.g. our prices and product listings) without the Licensee’s express written consent.4.5 Licensee respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us.
Valens Virgo and other marks indicated on our website are trademarks or registered trademarks of the licensor in the Indian jurisdictions. All other trademarks not owned by the licensor that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by the licensor.
When you place an order to purchase a product from Valens Virgo, we will send you an email confirming the receipt of your order and containing the details of your order. That email will also confirm the cost of delivery which will be added to the purchase price of the product. Your order represents an offer to us to purchase a product which is accepted by us only when we dispatch that product to You and the same is confirmed by an email we send to You, stating that we have dispatched the goods (the ‘Shipment Confirmation E-mail’). The acceptance will be complete at the time we send the Shipment Confirmation Email to You. Any products on the same order which we have not confirmed in a Shipment Confirmation Email do not form part of that contract. You can review the orders you have placed and their current status at any time by clicking on ‘Sign Up/My Account’ from the homepage Valens Virgo website. You are seeking to enter into an agreement with the Licensee, when you place an order.
Please review our Returns Policy , which applies to products purchased from us.
Despite our best efforts, a small number of the thousands of products in our catalogue may be mispriced. If a product’s correct price is lower than our stated price, we charge the lower amount and send you the product. If a product’s correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatch or cancel Your order and notify You of such cancellation.
When you visit Valens Virgo website or send emails to us, you are communicating with us electronically. We communicate with you by email or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that those communications be in writing. This condition does not affect your statutory rights. You understand that once you register as a Valens Virgo user on the Valens Virgo platform, you will receive SMS messages from Valens Virgo on Your registered mobile number. These messages could relate to your registration, or any updates and promotions that are undertaken by Valens Virgo. Please note that Valens Virgo will send these SMS messages only to the registered mobile number or such other number that You may designate for any particular purpose.
In the event You breach these Terms of Use or in the event any other Valens Virgo user or a third party reports violation of any of its right as a result of your use of the services, the Licensee reserves the right, to suspend or terminate Your access to the Valens Virgo platform with or without notice to you and to exercise any other remedy available under the law. Any suspected illegal, fraudulent or abusive activity will be a sufficient ground for terminating your access to the Valens Virgo platform. Upon suspension or termination, your right to avail the service on the Valens Virgo platform shall immediately cease and the Licensee reserves the right to remove or delete your information that is available with Valens Virgo, including but not limited to login, account information and information posted by you.
We reserve the right to make changes to our website, policies, and these Terms of Use at any time. You will be subject to the Terms of Use in force at the time that you use the website or at the time you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions are deemed invalid, void, or for any reason unenforceable, such condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
Licensee strongly encourages parents and guardians to supervise the online activities of their minor children and consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. These tools also can prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission. Although the Valens Virgo platform is not intended for use by minors, Valens Virgo respects the privacy of minors who may inadvertently use the internet or the mobile application.
We shall prior to the collection of information including sensitive personal data or Personal Information, provide an option to You not to provide the data or information sought to be collected. You shall, at any time while availing the services or otherwise, also have an option to withdraw your consent given earlier to the Licensee. Such withdrawal of the consent shall be sent in writing to the Licensee. In the case you’re not providing or later on withdrawing the consent, the Licensee shall have the option not to provide goods or services for which they said information was sought.
14.1 We will not be held responsible for any delay or failure to comply with our obligations under these Terms of Use, if the delay or failure arises from any cause which is beyond our reasonable control.
14.2 To the fullest extent permitted by law, in no event will the Licensee or its affiliates be liable for any indirect, special, incidental, punitive, exemplary or consequential damages, whether or not the Licensee has been warned of the possibility of such damages. Notwithstanding anything to the contrary in this Terms of Use, Licensee’s liability under this Terms of Use shall in no event exceed the price of the product purchased and if no purchase is made, exceed INR 100/- (Indian Rupees One Hundred only).
14.3 In no event will the Licensee or its affiliate’s be liable for any third party product or services. The advertisements available on e-mail or website with respect to any third party website or the products and services are for information purpose only.
14.4 You hereby indemnify, defend, and hold the Licensee, the distributors, agents, representatives and other authorized users of the Licensee, harmless from and against any and all losses, damages, liabilities and costs arising from your use of the service.
No term of these Terms of Use shall be deemed waived and no breach excused, unless such waiver or consent shall be in writing and signed by the Licensee. Any consent by the Licensee to, or waiver of a breach by you, whether expressed or implied, shall not constitute consent to, waiver of, or excuse for any other different or subsequent breach.
Any dispute, claim or controversy arising out of or relating to this notice or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of these Terms of Use to arbitrate, or to Your use of the Valens Virgo platform or the service or information to which it gives access, shall be determined by arbitration in India, before a sole arbitrator. Arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996. The seat of such arbitration shall be Bangalore. All proceedings of such arbitration, including, without limitation, any awards, shall be in the English language. The award shall be final and binding on the parties.
If You refer to either invalid e-mail ids or to multiple e-mail ids which belong to You through our referral program, if any, we reserve the right to cancel all points and/or orders pertaining to those fake accounts.
If You refer to either invalid e-mail ids or to multiple e-mail ids which belong to You through our referral program, if any, we reserve the right to cancel all points and/or orders pertaining to those fake accounts.
All notices and other communications required or permitted hereunder to be given to a party shall be in writing, in the English language, and shall be sent by facsimile, e-mail, or mailed by prepaid internationally-recognized courier, or otherwise delivered by hand or by messenger, addressed to such party’s address as set forth below or at such other address as the party shall have furnished to the other party in writing in accordance with this provision: If to Valens Virgo: customercare@valensvirgo.com If to You: at the email address provided by You to us when You registered as a Valens Virgo user.
These Terms of Use contain the entire understanding between the parties, and there are no other written or oral understandings or promises between the parties with respect to the subject matter of these Terms of Use other than those contained or referenced in these Terms of Use. YOU HAVE READ THESE TERMS OF USE AND AGREE TO ALL OF THE PROVISIONS CONTAINED ABOVE.